Customer Resources

There’s no place like home. And when your home needs repairs, it can be stressful. We’ll handle everything, so you can breathe a little easier. And we know business owners aren’t in the business of restoring their buildings. But don’t worry – we are, and we’ve got you covered. This page will help you know what to expect, what types of questions to ask, and how to avoid potential problems.

Home or Business Owner Checklist

Check Out Your Contractor

  • Check the status of the contractor’s license with the Contractors State License Board at clsb.ca.gov or 1.800.321.2752. We invite you to verify our license with the license board.
  • Get at least three local references from the contractors you are considering, and call them. Please contact us for our references.
  • Ask the contractor if he or she will obtain a permit before the work starts. Make sure the answer is yes! (At Mid-State Builders, we respect this question, and the answer is always “yes”).

Check Out the Contract

  • Make sure you read and understand the contract. If anything is unclear or questionable, bring it up before you sign the agreement.
  • Contact the Contractors State License Board at clsb.ca.gov or 1.800.321.2752 to determine if the “Three day right to cancel” provision applies to your situation.
  • Make sure the contract specifies when the work will start and when it will be completed.
  • Make sure the contract includes a detailed description of the work to be done, the materials to be used, and equipment to be installed. This description should include brand names, model numbers, quantities and colors.
  • Are you required to pay a down payment? If so, the down payment should never be more than 10% of the contract price or $ 1,000.00, whichever is less.
  • Is there a payment schedule? If so, you should pay only as work is completed and not before. There are some exceptions; contact the Contractors State License Board to find out what they are.
  • Ask your contractor for a “Notice to Owner”. This is a warning notice describing liens and ways to prevent them. Even if you pay your contractor, a lien can be placed on your home by unpaid laborers, sub-contractors, or materials suppliers. A lien can result in you paying twice, or in some cases losing your home in a foreclosure. Check the “Notice to Owner” for ways to protect yourself.
  • Make sure any and all changes or additions to your contract are in writing. This is required in the construction industry, but not every contractor does it. Protect yourself by ensuring all changes/additions are made in writing.